PRIVACY POLICY

At GrandGrid LLC(operating via Grandgridllc.com), we recognize that customer privacy is a fundamental right. This Privacy Policy governs the manner in which GrandGrid LLC collects, uses, maintains, and discloses information collected from users (each, a “User”) of our website. This policy applies to the site and all products and services offered by GrandGrid LLC regarding our handbag retail operations within the United States.

1. INFORMATION WE COLLECT

To provide a seamless online shopping experience and fulfill your orders for our handbags & Jackets, we collect the following types of information:

• Personal Identification Information: Includes your full name, email address, shipping address, billing address, and phone number. This information is collected only when you voluntarily provide it during the checkout process or through our contact forms.

• Non-Personal Identification Information: Includes technical data such as your IP address, browser type, device type, network connection details, and timestamps to analyze site navigation and optimize website speed and performance.

• Payment Information: All financial transactions are processed securely through certified payment gateways. GrandGrid LLC does not store, process, or have access to your full credit card numbers or CVV security codes on our servers.

2. HOW WE USE COLLECTED INFORMATION

GrandGrid LLC collects and uses Users’ personal information exclusively for legitimate business purposes:

• Order Fulfillment: To process transactions, prepare packaging, and securely deliver purchased handbags & Jackets to your specified US address.

• Customer Support: To efficiently respond to inquiries regarding bag dimensions, order tracking, shipping updates, or return requests.

• Transactional Communication: To send order confirmation emails, shipment tracking details, and operational policy updates.

• Fraud Prevention & Security: To audit payments, verify order authenticity, and protect our store and customers against fraudulent transactions.

3. MOBILE & TEXT MESSAGE PRIVACY

GrandGrid LLC values your direct privacy. No mobile information or phone numbers collected for order fulfillment or tracking updates will be shared or sold to third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.

4. DATA SECURITY & SSL ENCRYPTION

The security of your personal data is our top priority. To protect your information during transmission, GrandGrid LLC employs industry-standard 128-bit Secure Sockets Layer (SSL) encryption technology. This ensures that all sensitive data exchanged between your web browser and our checkout system remains private, encrypted, and protected against unauthorized access.

5. THIRD-PARTY DISCLOSURE

GrandGrid LLC does not sell, trade, rent, or lease Users’ personal identification information to third parties. We only share necessary data with trusted service providers strictly required to operate our business and fulfill your orders:

• Payment Gateways: Secure payment platforms to process debit and credit card transactions safely.

• Shipping Carriers: Domestic logistics carriers (USPS, UPS, FedEx) to physically transport and deliver your handbags & Jackets.

• Technical Infrastructure: Secure hosting and platform services that maintain website stability and encryption.

All service providers are bound by strict confidentiality obligations and are prohibited from utilizing your personal data for any purpose other than providing the agreed-upon services.

6. COOKIES AND TRACKING TECHNOLOGIES

Our website utilizes standard web “cookies” to enhance your browsing experience. Cookies allow our system to remember items in your shopping cart, maintain session security, and analyze overall site performance. Users may choose to adjust their web browser settings to refuse cookies or alert them when cookies are being sent; however, please note that disabling cookies may affect certain checkout functionalities.

7. YOUR PRIVACY RIGHTS (CCPA & GDPR COMPLIANCE)

Regardless of your location, GrandGrid LLC respects your right to control your personal data:

• Access & Rectification: You have the right to request access to the personal data we hold about you or request corrections to any inaccurate details.

• Data Deletion: You may request the permanent deletion of your personal information from our active databases.

• CCPA Confirmation: We confirm that GrandGrid LLC does not sell personal information as defined under the California Consumer Privacy Act (CCPA).

• Opt-Out: You can unsubscribe from non-essential promotional emails at any time using the “unsubscribe” link at the bottom of our emails or by contacting our support team. Privacy requests are processed within 30 business days.

8. CHILDREN’S PRIVACY (COPPA)

Protecting the privacy of children is essential. GrandGrid LLC does not knowingly collect or maintain information from individuals under the age of 13, and no part of our website is designed or intended to attract anyone under 13 years of age.

9. CHANGES TO THIS PRIVACY POLICY

GrandGrid LLC reserves the right to update this Privacy Policy at any time. When updates occur, the “Last Updated” date at the top of this page will be revised accordingly. We encourage users to periodically review this page to stay informed about how we safeguard customer data.

10. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our support team: